Terms of Service


AUQ CLOTHING operates this website. When referring to this site, the terms ‘we’, ‘us’, and ‘our’ correspond to AUQ CLOTHING. By using this website, including all the information, tools, and services it provides, you, as the user, accept and agree to abide by all the terms, conditions, policies, and notices stated here.

By visiting our site and/or making a purchase from us, you are engaging in our ‘Service’ and agreeing to be bound by the following terms and conditions (‘Terms of Service’, ‘Terms’), including any additional terms, conditions, and policies referenced or accessible through hyperlinks. These ‘Terms of Service’ apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors.

Before accessing or using our website, please carefully read these ‘Terms of Service’. By accessing or using any part of the site, you are acknowledging your acceptance of these ‘Terms of Service’. If you do not agree to all the terms and conditions of this agreement, you are not permitted to access the website or use any of our services. By using our website, you expressly agree to be bound by these ‘Terms of Service’, considering them as an offer.

Any new features or tools added to the current store will also be subject to these ‘Terms of Service’. You can review the most up-to-date version of the ‘Terms of Service’ at any time on this page. We reserve the right to update, modify, or replace any part of these ‘Terms of Service’ by posting updates or changes on our website.

It is your responsibility to periodically check this page for any changes. Your continued use of or access to the website following the posting of any changes signifies your acceptance of those changes.


When registering, it is mandatory to provide accurate, up-to-date, and complete information. If any of your information changes, you can update it online or inform us via email. Ensure that your account password is unique and kept secure. If there is any breach of security or unauthorized usage of your account, please notify us immediately. To place an order with us, you must be at least 18 years old and possess a valid credit or debit card issued by a bank acceptable to us.


The acceptance and availability of every order are subject to confirmation. Please note that the items in your online shopping cart are not reserved and remain open for purchase by other customers until they have been checked out.


All online banking transactions on this website are securely processed through Toyyibpay, an encrypted online payment gateway that ensures the protection of your information within a secure hosting environment. Furthermore, while we make every effort to maintain the security of your order and payment details, we cannot be held responsible for any losses resulting from unauthorized access to the data you provide, unless it is due to our own negligence.


Please take note that we aim to process and dispatch all orders within 96 hours (4 working days) from the receipt of payment. The estimated delivery times provided are intended as a general reference and begin from the date of dispatch. Any delays resulting from customs clearance processes at the destination are beyond our control and we cannot be held responsible for them.


These Terms shall be governed and construed in accordance with the laws of Malaysia. We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.


If you have any questions about these Terms, please contact us at auqoutlet@gmail.com